Customer contacted us because of a quality hold for 225,000 cases of ice cream that needed to be inspected for metal and glass foreign material to meet the requirements of their customer.
Customer sent product for samples testing
Validation testing was positive for detection of 0.8mm metal, and 1.5mm glass foreign material in the master cases of product.
Project was quoted and scheduled the same day.
Product was stored in a 3rd party cold storage facility, we dispatched equipment and technicians to supervise the entire inspection at that facility. We worked together as a team to accomplish the inspection as efficiently as possible.
RESULTS – The results were successful allowing our customer to ship the product and salvage over 98% of their product.